Privacy Policy – GoTransfert
Last Updated: April 25, 2026
This privacy policy provides an overview of how your data is processed by GoTransfert. It applies to the website gotransfert.com and all passenger transport services offered by our company.
Contact Information:
Entity: GoTransfert
Phone: +33 7.74.95.34.77
Email: contact@gotransfert.com
Activity: Private Chauffeur, VTC (Passenger Transport)
1. What data is processed?
GoTransfert collects data to ensure high-quality transportation services. Almost all the data we process is provided directly by you when you book a ride or contact us:
Identity & Contact: Civil status, last name, first name, company name (if applicable), phone number, and email address.
Trip Details: Pickup location, destination, billing address, date, and time.
Technical Data: IP address, connection logs, and device identifiers (automatically collected during your navigation).
Analytics: Anonymous data via Google Analytics to improve our website experience.
2. Is sensitive data processed?
The GDPR strictly regulates sensitive data (racial origin, political opinions, health, etc.). GoTransfert does not process any sensitive information.
3. How is my data used?
We process your data in compliance with all applicable laws (GDPR) for the following purposes:
Processing and managing your booking requests.
Personalizing your journey and ensuring chauffeur punctuality.
Ensuring the security and development of our online services.
Fulfilling our accounting and billing obligations.
4. Newsletters and Marketing
If you have subscribed to our newsletter or are part of our client list, you may receive updates about our services. You can opt-out at any time. GoTransfert never communicates your personal data to external providers for advertising purposes.
5. Who receives my data?
Your data is only transmitted to the services and providers necessary to fulfill your request (e.g., the chauffeur assigned to your ride, secure payment gateways). No data is transferred outside of the European Union.
6. How is my data protected?
We use SSL (Secure Socket Layer) encryption to secure all bookings and client connections. Technical and organizational measures are in place to prevent loss, destruction, or unauthorized access to your information.
7. How long is my data stored?
Your personal data is kept for as long as necessary to fulfill our contractual and legal obligations. You can request the deletion of your personal information at any time by contacting us at contact@gotransfert.com.
8. Your Data Rights
Under the GDPR, you have the following rights regarding your data:
Access (Art. 15) and Rectification (Art. 16).
Erasure / Right to be forgotten (Art. 17).
Restriction of processing (Art. 18).
Data Portability (Art. 20).
Right to Object (Art. 21).
To exercise these rights, please contact our data manager at the email address provided above.
9. Cookie Information
In accordance with the law, trackers (cookies) are declared via a banner upon your first visit. No cookies are stored without your consent. They are kept for a maximum of 13 months.
